GingerLive Brand Privacy Policy

Clarification Text on the Processing of Personal Data

As GingerLive¹, the protection of your personal data we obtain while carrying out our processes is one of our top priorities. We attach great importance to ensuring the security of your personal data and its use/processing in accordance with the legislation.

This clarification text contains information on how we process your personal data in the capacity of data controller in the activities we carry out through our websites.

¹ GingerLive Bilişim Teknolojileri A.Ş

1. For what purposes and on what legal grounds we process your personal data

Articles 5 and 6 of the Personal Data Protection Law regulate the legal grounds for processing personal data. Below are the purposes for which we process personal data and what legal grounds we rely on for such purposes:

For the following purposes, based on the legal reason that the processing of personal data is necessary for the establishment or performance of a contract:

• Advertising campaign setup,

• Pre/post ad campaign consultancy service,

• Processing of campaign statistics during/after advertising campaign,

• Execution of the payment transactions made while creating the advertising balance,

• Execution of membership, registration, activation and user verification processes for our websites.

For the following purposes, based on the legal reason for fulfilling our legal obligations:

• Fulfilling our legal obligations in cases where authorized institutions or organizations make a request to our Company or when we are expected to notify these institutions (for example, sharing your information when a public institution requests a transaction that is suspected of illegal transaction),

• Execution of our activities in accordance with the legislation.

For the following purposes, based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right:

• Making a live call with our representatives in case you request support in the live chat areas on our sites,

• In case of a possible legal dispute, protecting and exercising our rights and conducting legal processes.

Provided that it does not harm the fundamental rights and freedoms of the data subject, the following purposes, based on the legal reason that data processing is necessary for our legitimate interests:

• Receiving and finalizing your suggestions, requests and complaints,

• Carrying out studies for customer satisfaction,

• Carrying out studies for the development and improvement of our products, services and processes,

• Ensuring our compliance with the policies, practices and rules of our group companies and manufacturer standards by reporting, auditing and examining our business processes.

If you have given express consent, for the following purposes:

• To be informed about campaigns, promotions, events, surveys and opportunities in line with your communication permission preferences (such communications allow us to increase your loyalty and satisfaction with our products/services),

• Personalizing your experience of our products/services, offering products and services that suit your preferences and interests, conducting marketing analysis processes,

• Execution of cooperation studies for marketing with business partners.

Your explicit consent is asked separately from this clarification text, and even if you give consent, you always have the right to withdraw this consent.

We use cookies in line with your preferences to improve your experience on our website. You can find detailed information about the use of cookies in the Cookie Policy.

2. Which personal data we process

Within the scope of the above-mentioned purposes and processes, we process your identity, contact, campaign information, customer transaction information (for example, the requests you send to us, your appointment information), marketing information, transaction security information, legal transaction information and financial information in payment transactions.

3. With whom and for what purposes do we share your personal data

We do not share your personal data with any third party company/institution/person.

4. In which methods and on what legal grounds do we collect your personal data

When you visit our websites and perform transactions on the websites, we collect your personal data through our websites automatically and partially automatically. Your personal data is required to be processed for the establishment or performance of a contract, due to the legal reasons specified in Articles 5 and 6 of the Law on the Protection of Personal Data, the fulfillment of our legal obligations, the necessity of data processing for the establishment, exercise or protection of a right, We collect data based on legal reasons that data processing is compulsory for our legitimate interests, provided that it does not harm the fundamental rights and freedoms of the person. You can find the details of the purposes for which we perform data processing activities based on these legal reasons in the first article of this clarification text.

5. How to exercise your rights regarding your personal data

Article 11 of the Law on the Protection of Personal Data regulates the rights of data subjects. You have the following rights under this clause:

• Learning whether your personal data is processed,

• If your personal data has been processed, requesting information about it,

• To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,

• Knowing the third parties to whom your personal data is transferred, in the country or abroad,

• Requesting correction of your personal data if it is incomplete or incorrectly processed and requesting the notification of the transaction made within this scope to the third parties to whom your personal data has been transferred,

• Requesting the deletion or destruction of your personal data in the event that the reasons requiring it to be processed cease to exist even though it has been processed in accordance with the provisions of the law and other relevant laws, and to notify the third parties to whom your personal data has been transferred,

• Objecting to the emergence of a result against you by analyzing your processed data exclusively through automated systems,

• Requesting the removal of the damage in case of damage due to unlawful processing of your personal data.

The main ways you can exercise your rights are as follows:

• You can send an e-mail containing your request to [email protected] via your e-mail address registered in our systems.

You can also send your requests to us using other methods specified in the Communiqué on Application Procedures and Principles to the Data Controller.